About Us

Our Mission

Empowering Australian scientific communities through building innovative quality management systems, enhancing compliance and quality standards.

Our Vision:

Leading the quality revolution in Life Science industry.

SmartQMS emerged from the vision and determination of Keren Natalia, a scientist who transitioned into a QA professional, with a backgroundin Biotechnology, Medical Microbiology, and Immunology. 

After over a decade of experience in quality management, Keren was motivated by the challenges she faced due to the complex and inefficient nature of traditional quality systems. She imagined a streamlined and efficient quality system that would enable businesses to thrive and meet their compliance goals effortlessly, without unnecessary paperwork and bureaucratic obstacles. 

Additionally, Keren identified a  shortage of skilled quality professionals within the scientific community, alongside an increasing demand from startups and small-sized organisations for these essential skills. 

Today, SmartQMS stands as a testament to Keren’s vision, offering its services to a wide array of scientific and medical technology companies throughout Australia. Through a pioneering approach to fractional quality management services, SmartQMS enables organisations to tap into the expertise of Quality System specialists, which would otherwise be beyond their reach, and also provides mentorship and support to cultivate the upcoming generation of science-focused quality leaders.

The fractional quality management service:

Check out our amazing past and current clients and companies we have worked with

What Clients Say

I can’t recommend Keren highly enough for her guidance in helping the UNSW RNA Institute become the first ISO 9001 certified RNA therapeutics manufacturer in Australia. Her knowledge of the QMS and certification landscape, excellent communication, and organized, pragmatic approach was invaluable. What could have been an overwhelming task was instead a manageable and rewarding effort in which we achieved our certification goals within an ambitious timeline. From the initial discussion as to which ISO certification best suited our needs, through to the final audit and follow up, her advice and direction were critical to our success.

Joshua Peterson
Chief Operating Officer

Our Core Values


We aim to create lean and efficient systems, simplifying the compliance process without compromising quality.


We are dedicated to seeking out and adopting innovative approaches and technologies to provide the best quality management solutions.


Our deep industry knowledge, drawn from years of experience in various roles, forms the bedrock of our work.


We believe in the power of collaboration and see our clients as partners, providing them with the resources and guidance they need to grow and succeed.

Meet Our Team

Keren Natalia

Director & Principal Consultant

Dr. Caitriona Murray

Quality Consultant

Yemima Gloria

Admin Officer/ Document Controller